HangarX (“HangarX”, “we”, “us”, or “our”) is an aircraft maintenance training app published under the HangarX Aircraft Maintenance Academy brand. This page explains how to permanently delete your HangarX account and exactly what happens when you do.
1. Delete your account inside the app (recommended)
The fastest way to delete your account is directly inside the HangarX app:
- Open Profile → Settings → Delete Account
- In Turkish: Profil → Ayarlar → Hesabı Sil
- Confirm the deletion when prompted.
This is permanent and cannot be undone. Once you confirm, deletion is processed automatically — this has been verified in production.
2. Request deletion without the app
If you no longer have the app installed, can’t sign in, or otherwise can’t use the in-app option, you can request deletion by email:
To help us identify your account, please include:
- the email address or username associated with your HangarX account, and
- the platform you used (iOS or Android), if known.
Do not send your password, Apple or Google credentials, access tokens, session tokens, payment information, or any other secret — we never need these to process a deletion request, and we will never ask you for them.
We will act on external deletion requests after verifying you are the account holder. Unlike the automated in-app flow, an email request is handled manually and is not instant — we cannot guarantee a specific processing time, but we will confirm once your account has been deleted.
Request Deletion by Email3. What gets deleted
When your HangarX account is deleted (whether in-app or by request), we permanently delete:
- your Supabase authentication account (your HangarX sign-in identity);
- your profile data (name, username, country, avatar reference, and related profile fields);
- your passed-exam / license progress records associated with the account;
- your stored profile photo; and
- account-specific locally stored HangarX progress and app state on the device where the account was deleted.
4. What does not get deleted
Deleting your HangarX account does not delete or affect your Apple App Store or Google Play purchase and transaction history. Those records are controlled by Apple and Google respectively — not by HangarX — and HangarX has no ability to delete them. If you also want to remove store-level purchase records, you would need to contact Apple or Google directly.
If you previously contacted HangarX support, that support request record may be retained afterward for legitimate record-keeping purposes, but the identifying link to your account is removed — the request is no longer associated with any account.